Shipping policy

Shipping Policy

Thank you for shopping with House of Wit.

Every product is made to order, which means we begin production only after your order is placed. This helps us reduce waste and create products specially for you.

Order Processing Time

All orders are processed within 2–5 business days.
Orders are not processed, shipped, or delivered on weekends or public holidays.
During peak seasons, sales, or holidays, processing times may be slightly longer.

Shipping Time

Once your order has been dispatched, estimated delivery times are:

Metro Cities: 3–7 business days
Non-Metro Cities: 5–10 business days
Remote Locations: 7–12 business days

Please note that delivery timelines are estimates and may vary due to courier delays, weather conditions, public holidays, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be calculated and displayed at checkout before payment.

We may offer free shipping promotions from time to time.

Order Tracking

Once your order is shipped, you will receive a tracking link via email and/or SMS/WhatsApp (where applicable).

Tracking information may take up to 24 hours to become active after dispatch.

Incorrect Address Information

Customers are responsible for providing accurate shipping information.

House of Wit is not responsible for delays or failed deliveries resulting from:

Incorrect or incomplete addresses
Incorrect phone numbers
Refusal to accept delivery

If an order is returned due to incorrect address details, additional shipping charges may apply for re-dispatch.

Lost or Delayed Shipments

While we work with reliable courier partners, House of Wit cannot guarantee delivery dates.

If your package is significantly delayed or appears lost in transit, please contact us at support@houseofwit.in and we will assist in coordinating with the courier partner.

Damaged Packages

If your package arrives damaged, please record an unboxing video and contact us within 48 hours of delivery at support@houseofwit.in.

Claims regarding damaged products may not be accepted without an unboxing video.

International Shipping

Currently, House of Wit ships only within India.

If international shipping becomes available, any customs duties, taxes, or import charges imposed by the destination country will be the responsibility of the customer.