Frequently asked questions
What is the return policy?
As all House of Wit products are made-to-order, we do not accept returns or exchanges for incorrect size selection, change of mind, or personal preference. Please refer to our size chart before placing your order.
Are any purchases final sale?
Yes. Since all House of Wit products are made-to-order, all purchases are considered final sale. We do not accept returns, refunds, or exchanges for:
- Incorrect size selection
- Change of mind
- Personal preference regarding fit, color, or design
However, if you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with a clear unboxing video, and we'll arrange a replacement at no additional cost.
How can I track my order?
Once your order is shipped, you'll receive a tracking link via email and/or SMS. You can use this link to track your package in real time.
How long will it take to receive my order?
All products are made-to-order. Orders are typically processed within 2–5 business days and delivered within 3–10 business days, depending on your location
What payment methods do you accept?
We accept all major payment methods, including:
- UPI
- Credit Cards
- Debit Cards
- Net Banking
- Wallets
All payments are processed through secure and trusted payment gateways to ensure a safe shopping experience.